Software Support Formular

For a software support request, please fill out the form thoroughly. The more detailed you inform us in advance about your specific concern, the faster we can offer the appropriate solution.

    DemoversionFull version

    Vision Q.400Vision Q.400 plus

    Absolutely necessary!
    If errors have occurred, diagnostic folders are created, e.g. in case of "fatal" and "unexpected" errors, please send us
    the entire contents of the folder. If no diagnostic folder is created, e.g. because you want to report a faulty behavior of Vision Q.400, send us the following information:
    - All initialization files used.
    - All HDevelop scripts used.
    - For Camera Link all used mfc files.
    - For Q.CAM all cam files used.

    Possible uploadable files: .jpg, .png, .zip, .nav
    If you want to upload more than one file, please use a ZIP file.

    Maximum upload 20MB!

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